Privacy Policy

1. Introduction and Overview

Welcome to Flower Horncraze ("we," "our," or "us"). At Flower Horncraze, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flowerhorncraze.com (the "Site"), including any content, functionality, and services offered on or through the Site.

We are a UK-based flowers art site dedicated to providing artistic floral content and services to our users. This policy applies to information we collect:

• On our website
• In email, text, or other electronic messages between you and our Site
• When you interact with our advertising and applications on third-party websites and services

Please read this Privacy Policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use our Site.

2. Information Collection

2.1 Personal Data

We may collect several types of information from and about users of our Site, including:

• Personal Identifiers: Name, email address, postal address, telephone number
• Account Information: Username and password when you register for an account
• Payment Information: Credit card or other payment details when making purchases (processed securely through our payment processors)
• Communication Data: Records of correspondence if you contact us
• Profile Information: Your preferences, interests, and feedback

2.2 Automatically Collected Information

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Usage Details: IP address, browser type, operating system, referring/exit pages, clickstream data
• Device Information: Type of device, unique device identifiers, and mobile network information
• Location Data: General geographic location based on IP address

3. Use of Information

We use the information we collect about you or that you provide to us for the following purposes:

• To present our Site and its contents to you
• To provide you with information, products, or services that you request from us
• To fulfill any other purpose for which you provide it
• To process and fulfill orders and manage payments
• To provide you with notices about your account or subscription
• To notify you about changes to our Site or any products or services we offer
• To improve our Site, products, services, and customer communications
• To allow you to participate in interactive features on our Site
• To protect our rights, property, or safety, and that of our customers or others
• For any other purpose with your consent

We process your personal data based on legitimate interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Site
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site
• Functionality Cookies: Enable the Site to provide enhanced functionality and personalization
• Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed

4.2 Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

5. Third-party Sharing

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• Service Providers: To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, hosting providers, analytics services)
• Business Transfers: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Flower Horncraze's assets
• Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• Protection of Rights: To enforce or apply our terms of use and other agreements
• Safety: To protect the rights, property, or safety of Flower Horncraze, our customers, or others

We do not sell, rent, or lease your personal information to third parties without your consent.

6. Data Storage and Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. User Rights

Under UK data protection laws, you have rights in relation to your personal data that include the right to:

• Access: Request access to your personal data
• Correction: Request correction of your personal data
• Erasure: Request erasure of your personal data
• Object: Object to processing of your personal data
• Restriction: Request restriction of processing your personal data
• Transfer: Request the transfer of your personal data to you or to a third party
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data

If you wish to exercise any of these rights, please contact us at [email protected].

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

8. Children's Privacy

Our Site is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site or through any of its features, register on the Site, make any purchases through the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.

If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected].

9. International Data Transfers

We are based in the United Kingdom. Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

When we transfer personal data outside the UK or the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including:

• Using specific contracts approved for use in the UK which give personal data the same protection it has in the UK (known as "Standard Contractual Clauses")
• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government

10. Changes to Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this Privacy Policy to check for any changes.

Your continued use of the Site following the posting of an updated Privacy Policy means that you accept and agree to the changes.

11. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: